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4-5 Ottobre 2017

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Mercoledì 04 Ottobre 2017
Giovedì 05 Ottobre 2017


4873 - Addetto al customer service

addetto al customer service
Customer Service Advisor – Arabic
Farfetch is the online platform to shop the world’s
greatest selection of luxury. We have
partnered with the world’s best luxury boutiques an
d brands, located from Tokyo to Toronto
and from Milan to Miami. This unique business model
guarantees an unparalleled range of
pieces to shop; from established luxury brands to t
he most interesting new designers and
one-of-a-kind styles that you simply won’t find any
where else.
Reporting to the Customer Service Manager, the succ
essful applicant will have the
opportunity to gain excellent hands-on experience i
n a fast-paced fashion marketing
environment, which will broaden as the team grows.
Key responsibilities:

Responding to Customer Enquiries via several chann
els (Chat, Email and Telephone).

Providing information with regards to products/ser
vices and other related enquiries.

Being the face of Farfetch to our customers and pa
rtners alike.
Key skills and experience:

Minimum 1 year experience in customer service, pref
erably in a fashion environment.

Fluent in English and Arabic.

Proficient in the use of IT systems, both customer
service specific and windows

High level of written and verbal communication skil
ls; good listening skills.

Ability to work under pressure.

Good understanding of fashion/fashion brands.

Ability to exceed customers’ expectations.

Confident and articulate; hardworking and passionat
The company offers:

Basic salary of € 990/month;

Meals allowance € 6.70/working day;

Health insurance, bonuses, gym, snacks and others.
How to apply:
Please send your CV in English both addresses : c/c
Very important:
Please write in the subject of the email "Customer
Service Advisor – Arabic”.
Information about the company:
Further questions:
Ana Luísa Pimentel – EURES Adviser – 220 989 125 (f
rom 09:00 to
  • Portogallo