Customer Service Advisor – Arabic
Farfetch is the online platform to shop the world’s
greatest selection of luxury. We have
partnered with the world’s best luxury boutiques an
d brands, located from Tokyo to Toronto
and from Milan to Miami. This unique business model
guarantees an unparalleled range of
pieces to shop; from established luxury brands to t
he most interesting new designers and
one-of-a-kind styles that you simply won’t find any
Reporting to the Customer Service Manager, the succ
essful applicant will have the
opportunity to gain excellent hands-on experience i
n a fast-paced fashion marketing
environment, which will broaden as the team grows.
Responding to Customer Enquiries via several chann
els (Chat, Email and Telephone).
Providing information with regards to products/ser
vices and other related enquiries.
Being the face of Farfetch to our customers and pa
Key skills and experience:
Minimum 1 year experience in customer service, pref
erably in a fashion environment.
Fluent in English and Arabic.
Proficient in the use of IT systems, both customer
service specific and windows
High level of written and verbal communication skil
ls; good listening skills.
Ability to work under pressure.
Good understanding of fashion/fashion brands.
Ability to exceed customers’ expectations.
Confident and articulate; hardworking and passionat
The company offers:
Basic salary of € 990/month;
Meals allowance € 6.70/working day;
Health insurance, bonuses, gym, snacks and others.
How to apply:
Please send your CV in English both addresses :
email@example.com c/c firstname.lastname@example.org
Please write in the subject of the email "Customer
Service Advisor – Arabic”.
Information about the company:
Ana Luísa Pimentel – EURES Adviser – 220 989 125 (f
rom 09:00 to